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Phone Banking Staff (Code:PBS)(Jakarta Raya - Jakarta Pusat)
Responsibilities:
- The jobholder is responsible to receive incoming calls related to inquiries, requests, complaints and banking transactions according to KPI standard performance as well as to provide productive, accurate and efficient service by making sounds decision upon requests or transactions defined within his/her authority
- The jobholder also needs to be able to grab sales opportunity by providing the complete information on Banking Products for cross-selling or potential customer promptly and professionally
Requirements:
- Possess a minimum Bachelor degree from a reputable university
- Has 1 year similar experience in a call centre or phone banking area is preferred
- Good familiarity with banking related transactions process
- Proficient in English and Computer Literate (MS Office) are required
- High level of personal integrity with customer service orientation
- Able to maintain high degree of work accuracy in a timely manner and under relevant business instruction manuals and procedures
- Fast learner with creative thinking and proactive approach
- Willing to work under shift arrangement
Send your application to the address below and please state job code as the email subject.
human-resources@hsbc.co.id
Source : http://202.53.226.102/_ads/id/jobs/2008/3/h/40/45031.htm?fr=J
Latest information job vacancy update, job,lowongan,kerja,lowongan kerja,karir
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